If you are getting the grayed out List button on Mercari (rather than orange, see screenshot) then you’ll want to remove the LP extension you currently have and install the Beta version.

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You’ll find the beta and instructions here: https://app.listperfectly.com/beta/

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If you have the Beta version but are still having the grayed out button, it’s most likely because:

  • Your version number is not at least 0.8.4.  If so, you’ll still want to remove and add the updated beta from the link above.  You can find the version by right-clicking the List Perfectly extension in the upper right corner of your browser and select “Manage Extensions”.  The next window will show the current version number.
  • Something in the Mercari form is not completely filled out.  Many people are missing something on Mercari’s listing form, so be certain to check every required field.

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As many of you know, Mercari changed their listing page and we’ve been working for days on this.

Normally when we have a fix we’d push the update to everyone, however Mercari is still showing the old listing form to many people and we want to be certain our extension will still work for everyone.

 


We had a bug where limits were not being placed on the catalog for the subscription purchased.  So rather than surprising those over the limit with a bill at the end of the month, we implemented a fix so catalogs can no longer go over the limit.

To avoid service interruption either delete listings you do not want to keep on LP or upgrade your subscription.  Note, there’s no need to upgrade if you’re below your catalog limits.

If you don’t know what your plan limit is or have any issues click here

How to delete your listings faster: Hold down Control key (PC) or Option key (Mac) while clicking Delete to delete listings faster.

How to upgrade your catalog:  Go to “Account” then “Subscription”.  Your current subscription will be displayed. Click “Change Plan” and select the option that works for the number of items you have in your catalog as shown.

 

 


Scroll down for updated info

Mercari changed their listing form resulting in a grayed out List button after copying a product from LP.  As a result we’ve been working for 2 days to make updates so that Mercari continued to work.  We had a few unintentional outages in the process lasting for around 5 minutes each between Friday and Saturday.

An update has been completed on our platform as well as a new updated beta version of the extension that fixes the grayed out List button on Mercari.

It also includes a very basic integration for Tradesy which is still untested and in development.  For example, you need to be sure to change the category (we’re automatically selecting dresses, so you’ll need to update this) before submitting your item.

You can find the new beta version 0.7.3 here: https://app.listperfectly.com/beta/

 

***UPDATE 9/19: Mercari is switching when the old and new listing form is displayed randomly, so we have been working on a fix so that the Beta extension will automatically work for either form.  The update should be available by tomorrow afternoon 9/20/19.


We’re doing additional maintenance tonight, Monday September 16th from 9pm-6am PST.

We’re starting 2 hours earlier than originally scheduled so we can have enough time to get everything done and get back online as quickly as possible.  The site may go up and down without warning during this time period so be prepared!

Thanks for your understanding!



In this new section of List Perfectly we’ll share our development notes, upcoming maintenance schedules and anything else related to LP!

To make room for it, we moved our help docs under the menu heading “Help & News.”

As always, if you need to get in touch please go to Help, scroll to the bottom of the page and click “How can we help?”

Stay tuned!


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**Important note for Beta users**

Beta versions are available prior to general release so you can get first access to our latest software, and most importantly help us discover unknown issues and bugs. If you find any please let us know about them.
Beta versions will be updated regularly and frequently. If you see messages to login, either click the extension and use the “Login” button then refresh your ebay/Poshmark/etc screens to show the buttons again, or Logout on LP site, log back in and refresh.

Release Date: 4/9/24
Version: 0.14.40.62

Updates:

  • List Perfectly – Fix for importing to LP with the left hand nav collapsed
  • Vestiaire – Fix for collecting item numbers after copying to Vestiaire
  • eBay – Fix for images not copying to eBay
  • eBay – Fix for images not importing or crossposting from eBay

Known issues (With this specific version):

  • Sales detection known issues 
    • eBay accounts that do not have access to Seller Hub is not currently supported to gather sales information. – If you would like to use Order detection and do not have Seller Hub, you can visit here to opt into Seller Hub – https://www.ebay.com/sh/ovw
    • Orders with multi quantity or bundled orders may not be detected as being linked to your LP catalog.
    • Unique shop names with special characters may not link properly.
  • Update Feature:
    • Shopify – The update feature is currently not working on Shopify.
    • If you find any additional issues please let us know

Change log (previous releases):

Version: 0.14.40.55

  • Shopify – Fix for ending listings on Shopify when the status was not updating on the LP catalog

Version 0.14.40.19

  • Etsy – Update for sales detection issue that prevented Etsy sales from detecting
  • Mercari – Update to restore bulk crossposting button on active Mercari listings
  • eBay – Update for issue where description was not copying to eBay correctly

Version 0.14.39.6

  • Mercari – Update for issue where during crossposting to Mercari it was jumping to the price field.
  • Etsy – Update for issue where specific categories selected on Etsy would result in the screen being grayed out.
  • Poshmark – Update to restore sales being detected from Poshmark.
  • Link Feature: Update to speed and optimized the link feature to link listings from the marketplace to your List Perfectly listing

Version 0.14.36.43

  • Mercari – Update for Mercari change to keywords and tags which resulted in an interruption copying to and from Mercari
  • Facebook – Update for issue interrupting crossposts to Facebook
  • Depop – Update to fix issue where updating linked Depop listings resulted in images being removed
  • Mercari – Support for new shipping menu on Mercari
  • Etsy – Support for new listing form
  • Etsy – New extension setting for choosing Etsy core details one time
  • Vestiaire – Support for new listing form
  • General – Optimization and improvements for bulk crossposting
  • Shopify – Update to support crossposting QTY from Shopify
  • General – NEW Link feature added

Version 0.14.36.18

  • eBay – Update for issue where descriptions on eBay with formatting ended up having spacing removed during the crosspost
  • eBay – New “Alternate crosspost” extension setting added for troubleshooting
  • Shopify – Update to restore crossposting tags and brand to Shopify
  • Shopify – Update for issue where weight was not copying correct from Shopify
  • Shopify – Update to quantity crossposting to and from Shopify
  • Shopify – Update to move crossposting icons on active Shopify listings
  • Sales Detection – Update and optimization for Sales Detection on Mercari, Depop, and Facebook
  • Vestiaire – Update to fix issue where details were not importing from Vestiaire
  • Mercari – Update for support of 5 tags copying to and from Mercari
  • Mercari – Update for issue where ending listing confirmation messages were seen for listings that were not ended
  • eBay – Update for unique issue where listings created with 3rd party templates on eBay could result in lots of extra spacing being imported or copied during the crosspost
  • Grailed – Update for issue where select listings and images were not copying from Grailed

Version 0.14.36.7

  • eBay – Fix for zip code not importing to LP from eBay
  • Mercari – Update to fix issue where status was not updating after ending or marking listings as sold from LP
  • Vestiaire  – Update for issue where importing from Vestiaire resulted in no details copying

Version 0.14.36.5

  • Shopify – Update for issue where details were duplicated when publishing a listing on Shopify.
  • Shopify – Update for issue where copying to Shopify was not copying all details.
  • eBay – Update for issue where color would be copied to style field on eBay.
  • eBay – Update for setting description when copying to eBay.
  • eBay – Update and optimization for sizes copying to eBay.
  • eBay – Update for unique conflict between brand and color when copying to eBay.
  • eBay – Update for specific book category where crossposting to and from was interrupted.
  • eBay – Update for new eBay success message when publishing a listing that requires authenticity.
  • Depop – Update for select accounts that only have access to posting 4 images on Depop.
  • Depop – Update for issue where number sizing was not copying to Depop.
  • Depop – Update for issue where listings with more than 8 images were not copying to Depop.
  • List Perfectly – Update to restore the sales detection menu to load recent sales.
  • Vestiaire – Fix for issue where copying to Vestiaire resulted in an error.

 

Version 0.14.27.15

  • eBay – Update for issue crossposting from eBay on the Pro plan from categories with no condition options.
  • eBay – Update for unique issue where the eBay condition menu would freeze and cause the crosspost to stall.
  • Instagram – Crossposting to Instagram restored after recent updates.
  • Shopify – Fix for unique issue where select listing forms were not allowing the SKU to copy.
  • Feature Update: Added additional support for the Sales Detection feature for Facebook, Depop, Grailed, Etsy, Kidizen and Vestiaire. View more details here: Sales and Order Detection Guide
  • Full condition support for Pro Plan members. All conditions are fully supported when crossposting to / from LP and marketplace to marketplace. For example, copying listings from LP “Pre-owned – Good” will copy to all marketplaces specific condition options that match to the “Pre-owned – Good”.

Version 0.14.27.8

  • eBay – Update for an issue some users were experiencing when attempting to import/crosspost from eBay.
  • eBay – Update for a unique issue where the condition description was importing/crossposting with unwanted text if the field was left empty on the original eBay listing.
  • Shopify – Update for crossposting/importing listings from Shopify that did not have a variant attached to the listing.

Version 0.14.27.6

  • eBay – Update for unique issue where description was copying with incorrect spacing
  • eBay – Update for interruption to select details like size, price, shipping details, condition description not crossposting after recent eBay updates.
  • eBay – Update for issue where crossposts were interrupted from eBay when the listings have active offers on them.
  • Shopify – Added support for Shopify’s new pricing field that was causing an interruption when crossposting or importing from Shopify
  • eBay – Update for interruption when crossposting from eBay after eBay’s update to all category’s item specific menus.
  • eBay – Update for crossposting to eBay and some details not setting from eBay after eBay’s update to all category’s item specific menus.
  • eBay – Fixed a rare issue where at times when crossposting, the listing in the crosspost would get stuck on the “Start a Listing” page in eBay.
  • Tradesy – Tradesy has been removed as a marketplace option from the crossposting screen. Tradesy has been removed from the LP extension settings.

Version 0.14.27.3

  • eBay – Update for interruption when crossposting from eBay after eBay’s update to all category’s item specific menus.
  • eBay – Update for crossposting to eBay and some details not setting from eBay after eBay’s update to all category’s item specific menus.
  • eBay – Fixed a rare issue where at times when crossposting, the listing in the crosspost would get stuck on the “Start a Listing” page in eBay.
  • Tradesy – Tradesy has been removed as a marketplace option from the crossposting screen. Tradesy has been removed from the LP extension settings.

Version 0.14.26.14

  • eBay – Update to resolve unique issue where bulk crossposting would result in a white screen
  • Instagram – Update for details crossposting to Instagram
  • Instagram – Update for issue where the status was not updating after publishing listings on Instagram
  • General – Optimizations and improvements for crossposting images to supported platforms
  • Shopify – Update for select Shopify accounts that were experiencing an issue with details copying during the crosspost
  • Shopify – Update for issue where listings with more than 11 images were only copying the first 11
  • Vestiaire – Update for crossposting from Vestiaire to LP and all supported platforms

Version 0.14.25.5

  • Vestiaire – Crossposting to Vestiaire from your List Perfectly catalog and from all supported mareketplaces is now supported.
  • Shopify – Full support is now available for all Shopify accounts.
  • Mercari – Fix for updated shipping menu that caused an interruption when crossposting from Mercari.
  • eBay – Update to set condition during the crosspost.
  • eBay – Alternate listing flow setting added for unique issues crossposting to eBay.
  • eBay – Alternate image upload with URL setting added for slower internet speed and issues uploading images during the crosspost to eBay.

Version 0.14.25.4

  • eBay – Updated crossposting flow to optimize and allow for a faster crossposting experience.
  • eBay – New extension setting “Enable sell similar” released

Version 0.14.24.21

  • Mercari – Update for issue where brand was not copying to Mercari listings.
  • BETA – *NEW* Sales / Order detection – Watch Video (Pro Plan Only)
  • Vestiaire – First release available now for inventory management to end listings and mark sold for linked active Vestiaire listings.
  • eBay – Update to condition selection
  • eBay – Fix to restore crossposting to eBay after recent eBay updates to the new listing flow.
  • eBay – Update to offer more stable importing from eBay’s new listing tool when crossposting / importing in bulk.
  • eBay – Update to issue where crosspost would become interrupted at copying size.
  • Grailed – Crossposting to and from Grailed is restored.
  • Shopify – Fix to restore crossposting all details to Shopify.

Version 0.14.22.91

  • Shopify – Update for unique issue where there was a login conflict
  • eBay sales detection update
  • Poshmark – Update for multi colors importing
  • Facebook – Update for title crossposting from Facebook
  • Mercari – Update to shipping details after Mercari changes to listing form
  • Mercari – Fix where specific extension setting to turn of smart pricing was not applying
  • Etsy – Copied status update for issue where copied status was not displaying for listings linked to the LP catalog
  • New – Support for copied statuses linking directly to your LP Catalog listing for faster listing location

Version 0.14.22.83 11/4/22

  • Grailed – Update to support copying from womenswear categories
  • Grailed – Update to restore crossposting icons on Grailed
  • eBay – Update to copy listings to and from the new listing tool

Version 0.14.22.78 10/20/22

  • eBay – Added extension setting “Use eBay Classic Tool” option
  • eBay – Update to always default to copy US size when other sizes are added to the listing on eBay as well
  • eBay – Update for issue where using fast image upload and having more than 12 images caused interruption
  • Shopify – Update for rare issue where brand copied to price field
  • Mercari – Update for issue where listings are not linking to catalog and pausing on screen after publishing listings

Version 0.14.22.68 9/29/22

  • Facebook – Copy from Facebook update for rare times that no details would copy
  • Kidizen – Copy to Kidizen error message update
  • eBay – Update for details not copying to auction style listings
  • eBay – Update for rare issue where choosing check other sizes and recopy would cause an interruption 
  • eBay – Update to shipping details copying to eBay’s New Listing Tool
  • eBay – Update for icons loading on eBay’s active listing summary
  • eBay – Update for UPC not copying to eBay
  • eBay – Update for sizes importing from eBay
  • Grailed – Update for listings not ending and linking to LP catalog
  • Grailed – Update for the brand field not setting
  • Shopify – Fix for tags not copying to Shopify

Version 0.14.22.61 Date:9/19/22

  • eBay – Update to shipping details copying to eBay’s New Listing Tool
  • eBay – Update for icons loading on eBay’s active listing summary
  • eBay – Update for UPC not copying to eBay
  • eBay – Update for sizes importing from eBay
  • Grailed – Update for listings not ending and linking to LP catalog
  • Grailed – Update for the brand field not setting

Version: 0.14.22.59 Date: 9/11/22

  • eBay – Update for price copying to eBay’s New Listing Tool
  • eBay – Update for condition copying to eBay’s New Listing Tool

Version: 0.14.22.59 Date: 9/9/22

  • eBay – Update for crossposting to specific categories
  • eBay – Update for shipping details copying to eBay’s New Listing Tool
  • eBay – Update for importing UPC from eBay’s New Listing Tool
  • Mercari – Update for confirmation messaging
  • List Perfectly: Update for show copied status setting not remaining selected after enabling
  • Tradesy – Update for MSRP field copying to and from Tradesy
  • Tradesy – Update for material field copying to and from Tradesy
  • Tradesy – Update for size field copying to and from Tradesy for footwear

Version: 0.14.22.54 Date: 8/8/22

  • eBay – Update for spacing issue in description when creating listings on mobile with eBay’s app.
  • eBay – Crossposting icons added back to “unsold” listings.
  • Mercari – Update and optimization for confirmation messages being shown once listings are published on Mercari from LP.
  • Shopify – Update to restore item number gathering and confirmation messages once listings are published to Shopify from LP.

Version: 0.14.22.51 Date: 7/19/22

  • Poshmark – Fix for listing delete issue when experiencing slower internet speeds.

Version: 0.14.22.50 Date: 7/13/22

  • “Word Alert” Update – With the extension setting enabled possible prohibited words will be detected in your description and title now too.
  • eBay – Update for issue where attempting to copy listings with offers from the new listing tool was interrupted.
  • eBay – Update for sizes copying to new listing tool.

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