Microsoft just re-built their extension from the ground up, and we’re happy to report this latest version built on Chromium is compatible with List Perfectly.  This means you now have a choice in browsers, either use Google Chrome or Microsoft Edge.

Here’s a link for the new Edge: https://www.microsoft.com/en-us/edge

You can install extensions from the chrome store by allowing external extensions in Edge settings:

Then turn on the slider to allow extensions from other stores:

 


We recommend checking the Software Versions page at least monthly so you can keep your software up to date and running smoothly. LP only automatically auto-updates the Google Chrome software running in your browser only on rare occasions because we want to ensure your workflow is never interrupted.  Further, we’ve found issues even when we do auto-update, because the process is controlled by Google and on occasion may never reach your computer.  We’re constantly making changes and adding new features and fixes that may work a bit differently with each update, and we’ve found it best practice to allow you to upgrade your software when the time is right for you.

In fact, updates are not necessary if the software is working for you.  But if you want to take advantage of new marketplaces we’ve launched or if the LP software isn’t working well for you, we recommend updating.

Our current version at this time is 0.9.9.2.  If your software version is anything older than this, we recommend updating.  For instructions on how to check your current version click here.

To update your software, please click “Help & News” in the top menu, then select “Software Versions & Beta” or click here.  On this page you’ll see all our current versions, previous versions and Beta versions that include our latest releases.  Instructions can also be found on that page. You are free to upgrade/downgrade to any version that best fits your workflow.


This morning we updated our code on the Create or Edit a Listing page.

A few things were done. We had to re-code the “Additional Images” uploader to fix a bug we had with ordering images when they first upload to LP.

As part of this fix, we also added support for drag and drop to the “Additional Images” button, and support for internet connections which may not be as fast or stable, so if the image upload fails you’ll now see a “Retry” button that you can click.

We also prepped the page to add additional measurement fields for Pro users, coming soon we will be able to offer up to 16 measurement fields that auto-convert from in to cm for your international buyers.

We’d love your feedback on these changes, and as always please let us know if something isn’t working right for you by sending a help request or clicking here


Our latest beta is out with Facebook marketplace.  We know it works in Phoenix, AZ, but now we need you to test it from other areas of the country and let us know if you have any issues.

Known possible issues: you might have to click on the Price, Description, etc field before getting the Next button to turn blue, and you may have to log into the extension twice.

Please go to Software Versions & Beta for the link, or click here


We’ve been waiting a very long time for our newest beta to be released (was pending in Google for weeks) but now we’re happy to report it’s available for testing!

Included in Version 0.9.9.2 are a lot of updates and fixes you need, so we recommend installing it as soon as possible.

It also includes a test version for Grailed Marketplace!

Grailed is a men’s marketplace known for streetwear.  If you want to try it out please install the latest Beta Version 0.9.9.2 by going to “Help & News” then select “Software versions & Beta”

Or click here

As always please let us know if you have any issues at all by sending a help request or click here

 


We fixed a bug that was not clicking the marketplace buttons automatically for you as shown in the screenshot below

 

Now, when you import or export listings we will automatically click the marketplace buttons so you don’t have to.  Your listing links on LP will show in your listings view and will work to take you directly to the listing:

 

As a result of this fix the “Sold” button may also work better, but we need your feedback on this before we can say for sure.  If you have any issues let us know


Starting on Friday 11/22 Mercari has been changing their listings page daily which made the LP Copy buttons on Mercari not show, or cause issues with Mercari screens freezing up.

We’ve been adding new betas all week doing our best to keep up, but it seemed like daily Mercari would make a new change that affected our fix.  This new version hopefully will be the last for a bit of time, if you’re having Mercari issues please try installing this new version 0.9.9.4

If it doesn’t work for you, please let us know and try switching back to the current version 0.9.5.2.

Please click here for the extension 0.9.9.4, each version is labeled:
https://app.listperfectly.com/beta/#betaver

and here for instructions on how to remove and install extensions:
https://app.listperfectly.com/beta/#watch

This is a beta version, so if you have any issues let us know by submitting a help request


One of the most frequently requested features was to have item specifics displayed on the View page, so we’ve made an update for this.  You can now view both your description and details side by side.

We’ve also added the marketplace item numbers right on the View page, so rather than clicking Edit to check if they’ve been added just refresh the view page instead.  Below is a partial view of the item specifics so you can see how they now show:

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Update 1/10:  We fixed this issue by re-building our image uploader.  More information here: https://app.listperfectly.com/updates-and-fixes-have-been-made-to-the-image-uploader/

Original news article:

We are currently experiencing a bug that is causing photos to get placed out of order when they are being added. We have noticed an issue when creating a listing in List Perfectly and also when cross posting from a marketplace to List Perfectly.

We notice that the photos are getting out of order on List Perfectly, but that the order will remain intact going to different marketplaces.

In the mean time we have had success with a few different workarounds to band-aid the issue for the time being to get the order correct in List Perfectly. Please see below.

1 – One workaround is to go ahead and save your listing with the photos in the incorrect order, go back to edit your listing, re-arrange the photo order, then save / update the listing. Doing this re-arrange has been working to preserve the order.

2 -Another possible workaround to preserve your photo order is to add photos one at a time. After numerous tests we are noticing that pictures being added in a large group at a time may be causing an issue. Adding pictures one at a time has been working to keep the photos in order.

– List Perfectly Team

  • As you can see, the photos have loaded out of order.
  • Go ahead and update the listing with the wrong order.
  • Edit the listing with the wrong order.
  • Re-arrange your item’s images to the correct order.
  • Save the updated listing.
  • Your listing should now keep the updated order and preserve it for cross-posting.

Overnight we pushed an automatic extension update that requires logging in to enable. This version includes important updates as well as our newest integration for Relovv.  The video below shows the proper way to login to the extension so everything works as it should.

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Instructions:

In the extension dropdown click Login, then proceed to login to LP site (even if you’re already logged in).

Once logged in, refresh all of your open marketplace tabs and windows.

If you have any issues, please remove and re-install your extension as the update may not have been properly updated in your system.

Everyone should now be using version 0.9.5.2 of the List Perfectly extension.

If you have any issues please let us know, we’re here to help.


We’re in the process of updating all of our help videos, and just added two new videos we highly recommend everyone watch even if you’ve been with LP since the beginning.

Please click on “Help & News” in the LP menu, then “Help Docs”.  You’ll find the videos at the top of the page.

The first video you’ll see is 3 minutes showing:

  • How to use our Express cross poster,
  • How to use Copy to List Perfectly to cross post

The second is a 6.5 minute video showing:

  • How LP is built to work with open listing windows so you can edit existing listings,
  • How to save time listing by using a Sell Similar or Copy listing window,
  • How to troubleshoot when copy doesn’t work because there is an open listing window somewhere

We’ve also added a new video on how to update your List Perfectly extension with all the information you need to get the old removed and the new installed.  Watch it by clicking here: https://app.listperfectly.com/beta/#watch


We’ve made it easier to get support and share the issue you’re having by recording your screen in List Perfectly.  Sending us a video is the best way to help us diagnose and fix your issue fast, so we highly recommend it.

In the top menu under “Help & News” you’ll see a new link “Send a help request”

Select your reason for requesting help in the drop down, tell us about the issue you’re having, optionally include screenshots and then submit.

 

If your reason is “A tech issue, something isn’t working”, after submitting the request form you’ll have the option to record a video of what’s happening in your screen.

After you submit your request, you can now return to this same page to view the status and response by our support team.  We’ll let you know if we’ve sent an email and you can also read our update right from that screen

 

Recording your screen

Follow the steps above to send a technical issue ticket.  When you get to the screen recorder, scroll down and watch the 2 minute instructional video first to use, otherwise we may not get your video.



Google chrome released an important update today that fixes a vulnerability in the browser (not the LP extension but the browser itself).

We are strongly recommending everyone follow these steps to update Google Chrome browser  to the current version 78.0.3904.87

  • Click on the 3 dots in the upper right corner of Chrome browser
  • Click “Help”
  • Click “About Google Chrome”

In the next page check that your version is at least 78.0.3904.87, if not see if there is an option you can select to check for updates and then re-launch your browser.  Screenshot below:

 

 



We’ve been hearing a few users have not been automatically updated with the newest version of LP software and may still be running an older version.

If everything is still working ok then you can continue as is, but you might be missing out on many new features and most likely listing to Mercari won’t work with the older version.

To check please click “Help & News” from the top menu, then select “Versions & Beta”  or just click here

In the Versions page you’ll find our newest beta releases as well as what version we’re currently running along with instructions.  Please follow the instructions to check your current version, and if it’s out dated you can upgrade.

As always if you need any help please click on “Help & News” then “Help Docs” to get to our help menu.  Contact us by scrolling to the bottom of that page and click “How can we help?”


The List Perfectly webinar from Sunday October 13th is now available to watch on Youtube!

It’s bookmarked so you can find the topic you want to see quickly!

Simply click “Show More” as circled in the image below:

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Click here to watch!

**Webinar best viewed directly on youtube where the minute links below are clickable**

Intro and how List Perfectly is different
0:51 – Why we started List Perfectly
2:47 – What makes us different from other solutions
45:15 – How filling in item specifics and attributes directly on selling channels is really important, especially on eBay
49:17 – Why creating a professional looking description using LP will help you sell more.
LP is compatible with any category you sell in

Copying Existing Listings
4:16 – Crossposting and Listing brief overview
5:40 – Quick overview of what you’ll see after installing LP software
6:57 – Demo of Express cross-poster
9:04 – Use List Perfectly listing management by copying items to LP first
24:48 – Q&A Where can LP copy from and Limitations
1:11:50 – Must be logged in first to all sites to cross post

Editing and Creating listings on LP (Pro plan shown)
10:30 – Click edit button on View screen
10:35 – Change order of pictures
11:00 – Build your title to optimize first 40 characters by using Show all Titles button
12:45 – Build descriptions to optimize first 500 characters
13:33 – Q&A Visual title guide
43:04 – List first on LP, AI of selling channels will make listing even faster this way, and important info on eBay item Specifics
51:03 – Q&A Scheduling listings to start at a specific time not available and why

Cross-posting from LP
16:25 – How LP can work with any listing window, sell similar, draft, or new listing
18:05 – Must be in the View screen to cross post
21:25 – Q&A cross-post to multiple places at once
23:15 – Cross posting from LP to Tradesy
41:00 – Q&A Adjusting pricing or other details by channel

Inventory Management and Product Catalog
19:27 – Q&A can LP adjust quantity when something sells
20:19 – Use LP links to manage inventory
30:00 – Q&A Will LP automatically end listings when they sell
32:55 – Q&A using Express cross-poster will not manage inventory, but using LP Product Catalog will
53:03 – Q&A adding more products to your product catalog limits
56:40 – Q&A if using the Product Catalog your items will be stored indefinitely as long as they’re not deleted
1:07:52 – Q&A Sold listings are part of the product catalog limits
1:09:43 – Download listings to CSV available for Business and Pro subscriptions

Pictures
26:00 – Create listings on LP first for best image quality
38:10 – Q&A List Perfectly does not resize shapes of images, we recommend taking all in square shape
58:57 – How to upload images on LP

Description Developer – Available in Pro Plan
57:54 – Create a listing with a description that’s professionally formatted, the reason we created LP!
1:03:48 – will work with any category
1:04:10 – Use emojis or normal dots for bullet points in your description
1:04:36 – Customization of descriptions available
1:22:44 – Customization cost will depend on what’s needed

Templates
1:04:56 – Create a template from a listing

Membership, Troubleshooting, Tech support and Other
40:00 – Q&A As of 10/14/2019 LP has a 3 day or 20 cross-postings (whichever comes first) money back guarantee, subject to change.
52:28 – Adding other selling channels, more coming soon
54:55 – Upgrading or downgrading subscription
1:07:16 – Q&A how to use Sizely with LP
1:12:12 – Clearing “Wait” from LP copy buttons when copy doesn’t work
1:12:31 – Clearing “Login” message from LP buttons
1:14:00 – Conflicts with other extensions and LP
1:16:56 – Send your help request through our Help menu, click “How can we help?”
1:17:31 – News section added to site, find it under “Help & News” in the main menu.
1:20:26 – Join our Facebook group as well by clicking here: https://www.facebook.com/groups/listperfectly

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Major updates have been released for everyone.  

If you are showing “Login” on the extension or on the copy buttons, please log out of List Perfectly, log back in and refresh all your pages to see the changes!

Watch the video or scroll down for highlights!

 

Here are just some of the updates that were made:

Login notifications now given in the extension and also on the Copy buttons

If the extension is recently installed or updated and it doesn’t detect you are logged into LP, you’ll see Login on both the extension and where the Copy to ListPerfectly buttons should be.  Simply log out of List Perfectly, log back in and refresh your pages.

Express Cross-Posting added for all channels

Now you’ll see a button on each of your listings that says “Copy to…”

Click it and select where you want to copy to, without importing into List Perfectly first. Great for anyone not using List Perfectly’s catalog services to keep track of where listings have been posted and for using the Sold button when they end.

Copy To ListPerfectly is now available on every channel!

Prior to this we only supported copying from ebay and Poshmark. You can now copy listings to/from all 5 channels we offer including Mercari and Etsy.

Tradesy integration (still in beta) released – we need your feedback!

The video above shows categories selected automatically, however this has been fixed.  Once you select your category on Tradesy, the rest of the listing details will start to be added. Wait for photos to upload, then you will see all details of your item added.

Note we are making images imported from Mercari or Poshmark at least the size Tradesy requires, so if your images don’t look crisp or clear you’ll want to consider uploading them to List Perfectly first and then cross posting from our site

Lastly, you might see   on the Tradesy description.  If you do, please let us know

Watch the video above for more information!


Since we launched List Perfectly, we’ve been hearing many requests for a simple way to get existing listings from one selling channel to the other without having to copy to LP first.

Today we’re excited to launch our new beta version that does just that!

Get the beta by clicking here: https://app.listperfectly.com/beta/

What’s new

We’ve added a new button to all your listings:

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When clicked, you’ll now be shown options for where you’d like to send your listings.  Simply select the option you need and your listings will start the copying process!

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Important notes:

If you’re using List Perfectly to manage your listings or keep track of where they’ve been cross posted to, these features are not included with express cross-posting.  In this case you’d still want to use the “Copy to List Perfectly” button to copy your listing into LP first
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Get the beta by clicking here: https://app.listperfectly.com/beta/


Hey everyone!

We’re working hard daily to deliver improvements you’ve been asking for.  Today’s beta release is really important because it addresses some issues people were having as well as adds some highly requested features.

Scroll all the way down to watch the video!

Get the beta by clicking here

What’s new:

  • Prompt for login.  Many people were confused because the “Copy to LP” button was hidden unless logged into LP.  Now, the extension lets you know if logged in or not with a button that goes directly to our login page
  • Copy to LP buttons added to Etsy and Mercari!  Now, you can copy your existing listings from these sites into LP and send them anywhere
  • Other fixes for Mercari, let us know if Mercari works any better for you with this release!

Get the beta by clicking here