Pictures out of order work-around available

Update 1/10:  We fixed this issue by re-building our image uploader.  More information here: https://app.listperfectly.com/updates-and-fixes-have-been-made-to-the-image-uploader/

Original news article:

We are currently experiencing a bug that is causing photos to get placed out of order when they are being added. We have noticed an issue when creating a listing in List Perfectly and also when cross posting from a marketplace to List Perfectly.

We notice that the photos are getting out of order on List Perfectly, but that the order will remain intact going to different marketplaces.

In the mean time we have had success with a few different workarounds to band-aid the issue for the time being to get the order correct in List Perfectly. Please see below.

1 – One workaround is to go ahead and save your listing with the photos in the incorrect order, go back to edit your listing, re-arrange the photo order, then save / update the listing. Doing this re-arrange has been working to preserve the order.

2 -Another possible workaround to preserve your photo order is to add photos one at a time. After numerous tests we are noticing that pictures being added in a large group at a time may be causing an issue. Adding pictures one at a time has been working to keep the photos in order.

– List Perfectly Team

  • As you can see, the photos have loaded out of order.
  • Go ahead and update the listing with the wrong order.
  • Edit the listing with the wrong order.
  • Re-arrange your item’s images to the correct order.
  • Save the updated listing.
  • Your listing should now keep the updated order and preserve it for cross-posting.