Resolved Technical Issues

View all past issues that are now resolved here.

Select a Platform logo to view resolved technical issues on that site 

Displaying 1 - 12 of 12

PlatformDescriptionVideoWork Around or FixStatusResolved:
Poshmark

Poshmark not Loading

It appears that Poshmark is currently experiencing some technical issues on their end that is preventing users from being able to access Poshmark.com.

https://s3.amazonaws.com/app1.listperfectly/Screen-Shot-2024-02-07-at-100209-AM_faeac7f8-4044_CI.jpeg

We will continue to monitor this to see when services have been restored on Poshmark.com.

FixedFebruary 20, 2024
Poshmark

Poshmark Sales Detection

 

Users are experiencing Poshmark sales not being detected. The error reads: "Error: Shop ID (Undefined)".

Our team is aware of this and we are working on a fix. We will provide an update as soon as possible!

FixedSeptember 29, 2023
Poshmark

Crossposting to/from Poshmark Currently Interrupted

Poshmark is currently experiencing technical issues on their end preventing crossposting to and from Poshmark.

We are continuing to monitor a technical issue Poshmark is having on their site. We will provide an update with any information when we can.

FixedJune 19, 2023
Poshmark

Ending Listings on Poshmark Interrupted by Breakable Item Message

We have noticed that when attempting to end a listing on Poshmark that is in a breakable item category, there is an interruption in the process that requires the user to make some selections to get the listing to fully end.

Workaround 1: At this time, you can choose "Publish Listing" on Poshmark and then "Publish" again. This will allow the LP extension to end the listing and gather that information and store it to your LP catalog.

Workaround 2: An additional fix for this issue would be to disable the "Set Not for Sale" setting within the LP extension settings. You can disable this setting by following these steps:

  • Click the LP icon located in the top right corner of your browser
  • Choose "Settings"
  • Choose the Poshmark tab
  • Disable "Set Not For Sale when ending listings on Poshmark" setting

Once you have disabled this setting, you will be able to end your listings that are in a breakable item category, without interruption.

Our development team is working on a fix for this issue and will provide an update as soon as possible.

FixedApril 20, 2023
Poshmark

Images rotating when crossposting from Poshmark

Select users are having an issue with images rotating when crossposting from Poshmark to other supported marketplaces.  The issue appears to be related to taking photos directly with the Poshmark app and publishing the listing with the app and then crossposting from your desktop or laptop.

Updated in version 0.14.22.46


 

Please attempt to take photos with your mobile device and upload them to the Poshmark app vs taking photos utilizing the Poshmark app.

At this time we are still investigating this further.  If possible, please reach out to support with additional information on your listing process and what mobile device you are using and we will further review.

FixedJuly 13, 2022
Poshmark

Select users are receiving an error message when attempting to publish a listing on Poshmark that is crossposted from their LP catalog.

If all of your details are being copied during the crosspost, but you are receiving an error message directly from Poshmark when trying to submit or publish the listing, please try the following:

  • Create a new listing directly on the marketplace on desktop or laptop with the same listing details.
  • Confirm if you can submit the same listing without crossposting and do not receive any error message.

At times marketplaces may have a temporary technical or account specific issue which is preventing the new listing from being published.

Install List Perfectly on a different browser.  If you are using Google Chrome, install the extension of Microsoft Edge.  If you are using Microsoft Edge, install the extension on Google Chrome.

Install List Perfectly on a different computer or laptop.

If you are using Google Chrome, add a new user > install the extension in the new user account.

After implementing any of these changes, attempt your crosspost from List Perfectly to Poshmark to see if you have the same results.

While this error can be seen with or without List Perfectly, these steps can be taken to avoid an interruption to your work flow and help to resolve the Poshmark error message

General InfoFebruary 20, 2024
Poshmark

Ending listings with active offers and setting enabled to mark as "not for sale" on Poshmark


Listings on Poshmark with active offers cannot be ended. All offers must be dealt with first prior to ending. There is a current issue where successful confirmation messages are seen when ending listings on Poshmark with offers, even though they remain active and the extension setting mark as "not for sale" is enabled.

Updated in version 0.14.22.46


Please monitor if your listing has open offers. If so, respond to those offers, then end active listings. Temporarily disable the LP extension setting to mark as not for sale. Update coming soon.

FixedJuly 13, 2022
Poshmark

Clicking Poshmark Closet Shortcut Not Working

When clicking on the shortcut to your Poshmark Closet it is not working.

Resolved after Poshmark updates.


Please follow these steps for a work around:

  • Navigate to your LP catalog
  • Click the "Poshmark" status on one of your listings that are published on Poshmark
  • Once on Poshmark, please navigate to your Poshmark Closet and copy the URL
  • Please remove your current shortcut and create a new one with the URL you have copied
FixedMarch 9, 2022
Poshmark

Unable to select listing in bulk on Poshmark

When scrolling down further into the closet view Poshmark will force the page to re-load if additional items are having to load on the page. When this occurs, an interruption can happen when attempting to select multiple listings that are further down in the closet after multiple page re-loads.

Watch Video

Fixed - Version 0.14.21.23


 

 

We are investigating this further, but we would recommend setting your closet view to "Just Shared", then proceeding to simple share the listings that are further down in your closet view →  then refresh the page. These listings will now be at the top of your closet for easy crosspost selection.

Please see temporary workaround video. 

FixedMarch 9, 2022
Poshmark

Status not updating after crossposting to Poshmark. 

Select users may experience an issue of the status not updating on the LP Catalog after publishing a listing on Poshmark.

Fixed - Version 0.14.20.65


Remove the version of LP you have installed and re-install.

Visit the Version page to install an updated version.

FixedMarch 9, 2022
Poshmark

Condition not copying to Poshmark. (Pro Only)

Current issue where the condition is not copying to new Poshmark listings.

Fixed - Version 0.14.20.65

FixedMarch 9, 2022
Poshmark

Size is incorrect after using "re-copy".

In unique cases when switching between categories and utilizing the "re-copy" option the size can display incorrectly. Fix coming soon.

FixedDecember 13, 2021
PlatformDescriptionVideoWork Around or FixStatusResolved: