Resolved Technical Issues
| Platform | Description | Video | Work Around or Fix | Status | Resolved: |
|---|---|---|---|---|---|
| Etsy | Listings not Linking to Catalog Upon Publishing Etsy has made some recent updates to the new listing form that has caused an interruption with the LP extension gathering and storing the item ID from Etsy, which is causing listings to not link to the LP catalog. | Fix available in the beta version of LP | Fixed | February 20, 2024 | |
| Etsy | Crossposting to Etsy and Screen Goes Gray
We have noticed that at times when making certain category selections, it causes a gray overlay over the listing form. | Fixed in beta version
Our Development Team is aware and are currently working on a fix for this issue. We will provide an update as soon as possible. | Fixed | October 25, 2023 | |
| Etsy | Crossposting to or from Etsy currently interrupted. Etsy has released a new listing form that has caused an interruption when crossposting to or from Etsy. | At this time, you can switch back to the old listing form as a temporary workaround for this interruption. You can switch back to the old listing form by following these steps:
Screenshot Once you have done this, you should be able to crosspost to or from Etsy without an interruption. Our development team is aware of this new listing form and are working diligently to add additional support for this listing form. Our development team will provide an update as soon as possible. | Fixed | September 7, 2023 | |
| Etsy | Crossposting / Importing to or from Etsy is Currently Interrupted When crosspoting to or importing from Etsy, the process is being interrupted due to some recent updates on Etsy. | At this time, there is not a workaround for this interruption. Our development team is reviewing this further and will provide an update as soon as possible. | Fixed | August 29, 2022 | |
| Etsy | Section Drop-Down Menu Interrupted On rare occasions during the crosspost to Etsy pre saved shop sections are not available to choose from a dropdown menu. Our development team is currently working on this and a fix will be made available soon. | Fixed in version 0.14.21.61 | Fixed | March 22, 2022 | |
| Etsy | Size not copying from Etsy At times some very specific size menus based on certain category selection on Etsy are not copying from Etsy. | Fixed - Version 0.14.20.77 | Fixed | March 9, 2022 | |
| Platform | Description | Video | Work Around or Fix | Status | Resolved: |