Resolved Technical Issues

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PlatformDescriptionVideoWork Around or FixStatusResolved:
Kidizen

When attempting to crosspost to Kidizen, users are getting a "Retry Later" error.

Our development team is reviewing this further and will provide an update as soon as possible.

FixedSeptember 28, 2023
Kidizen

504 Error Message when Publishing Listings to Kidizen

After some recent updates from Kidizen, we have noticed that there is currently an interruption when publishing a listing on Kidizen that is preventing the LP extension from gathering the inventory ID number and storing it to the LP catalog.

Fixed in version 0.14.22.68


 

As a temporary workaround, please follow these steps to link your listing on Kidizen to your LP catalog:

  • Open up the platform that has the listing you want manually link to your LP Catalog.
  • Click on the listing to open it.
  • Select the listing’s item number that is found in the URL.
  • Right click and “Copy” the item number
  • Go to your LP Catalog and click “Edit” on the corresponding listing.
  • Scroll down to the “Inventory and Sales” section.
  • Right click and “Paste” the item number in the item number field.
  • Click on the appropriate marketplace platform icon above.
  • Click “Update” at the bottom of the page or “Save Progress” at the right of the screen to link the item number.

Our development team is reviewing this further and will provide an update as soon as possible.

FixedOctober 7, 2022
Kidizen

No crossposting icons loading on active Kidizen listings. 

There is a current issue where the crossposting icons are not loading on active Kidizen listings. Crossposting from Kidizen is currently interrupted.

 

Fixed - Version 0.14.21.33


 

Update and fix coming soon.

FixedMarch 9, 2022
PlatformDescriptionVideoWork Around or FixStatusResolved: