Select a Platform logo to view current technical issues on that site.
Looking for past or resolved issues? Click here.
| Platform | Description | Video | Work Around or Fix | Status |
|---|---|---|---|---|
| List Perfectly | Poshmark Sharing Tool We have released a new update to the Pro Plus beta version of the extension that included the Poshmark Sharing Tool. | You can download and install this version by visiting: https://app.listperfectly.com/version/alt-beta-m/ If you already have this version installed, but do not see the Poshmark Sharing Tool, please click "Settings" > Scroll down and click "Update the Extension". | General Info | |
| List Perfectly | New Version for Pro Plus If you have opted into Pro Plus and are having an issue accessing "Issue Finder" or "Auto De-Listing", you may need to download a new version. | To install the new version, please click here and follow the on screen instructions to manually install the new version. | General Info | |
| List Perfectly | Unable to Take Photo Using LP mobile Users are unable to select "Take a photo" on mobile devices. | This is at times due to an update from a specific browser and can limit the access a user has to their camera in a particular browser. As a workaround, please try downloading a different browser and attempting to take photos there. | General Info | |
| List Perfectly | Link status not updating when listing is marked SOLD When using the LINK feature to connect a listing to your LP catalog, if the listing already has a "SOLD" status, the "LINK" status will not display as "copied." The listing is, however, correctly linked, even though the "LINK" status is not being removed. | Our Development Team is aware and are currently working on a fix for this issue. We will provide an update as soon as possible. | In Progress | |
| List Perfectly | Slow loading times | We are aware of a current issue causing slow loading times. We are on it and will provide an update ASAP. | In Progress | |
| List Perfectly | PhotoRoom error when attempting to remove backgrounds. | We are closely monitoring select reports of error messages when attempting to utilize PhotoRoom background removals from List Perfectly. We will provide an update asap. | In Progress | |
| List Perfectly | Missing the LP extension icon or missing crossposting icons If you notice that you are missing the LP Extension that was installed to your browser or you are missing the crossposting icons, you may need to accept permissions from Chrome. | Watch Video | Please watch the video with instructions to accept updated permissions. If you continue to have an issue with the extension not being installed, please visit here to install the latest version. | General Info |
| Platform | Description | Video | Work Around or Fix | Status |