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| Platform | Description | Video | Work Around or Fix | Status |
|---|---|---|---|---|
| eBay | Unable to import listing(s) from eBay to List Perfectly eBay is currently experiencing some technical issues on their end that is preventing certain listings from being able to be edited which is causing an interruption when attempting to import listings from eBay to List Perfectly. | We will continue to monitor this to see when all functionality has been restored on eBay's end. | In Progress | |
| eBay | Importing from eBay and receiving an error message for description exceeding 5000 characters. | If you are receiving this error message while importing from eBay to your List Perfectly catalog, please review your listing prior to saving to remove any extra spaces or characters. If you are using a third party to create templates on eBay it is possible that these templates are adding extra spaces, characters, etc. To prevent the auto-save during the import so you can review the listing and prevent the error, turn off auto-save by choosing the LP extension icon on your browser → Choose "Settings" → and deselect "Do not automatically save" | General Info | |
| eBay | Crossposting to eBay is Slower than Expected We are investigating an issue when crossposting to eBay it is currently copying over slower than expected.
| The current workaround is to temporarily switch to the Classic Listing Tool on eBay. You can switch to the Classic Listing Tool by following these steps:
We will provide an update as soon as possible. | In Progress | |
| eBay | Slow processing times when copying to eBay. If you are noticing slower processing times when copying to eBay and are using the "new" listing tool. Please see workaround. | Switch to "classic" listing tool
| General Info | |
| Platform | Description | Video | Work Around or Fix | Status |