Send us a screen recording - it's the best way for us to understand your issue. Instructions: Click "Record Screen". In the popup authorize screensharing for Your Entire Screen Click the red dot to begin your recording. A countdown timer will show. IMPORTANT: CLICK TO A DIFFERENT TAB to share the issue you're having When finished, return to this tab and click the red dot to stop recording Having trouble? Watch this video so you can see how to record your screen. Need more recording time? Click here to use our 5 minute video recorder instead