Displaying 101 - 125 of 359

 Display Status Status Date User ID User Select Issue type Available to troubleshoot? Description I have submitted a screen recording for review Video Screenshot Workaround or Fix Platform Entry ID Notes
Open In ProgressOctober 9, 202494everything_princess@yahoo.comCatalog IssueBug

Woke up today and while my sales were detected, none of them were marked sold or delisted. I ended up double selling an item which is frustrating. Went into settings and the auto delist was turned off AGAIN. Not sure why they wernt marked sold.

47228496
Open In ProgressSeptember 30, 202494everything_princess@yahoo.comCatalog IssueBug

I went to do my shipping this morning and my auto delist feature was turned off AGAIN - please PLEASE do something to fix this. I cant keep hoping that it is turned on and something doesn't double sell.

46931852
Open In ProgressSeptember 28, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

...p.s. when it does the cycling on the sales... it also disconnects all the marketplaces all the time.
Getting pretty frustrating!!

-Lorri

46880718
Open In ProgressSeptember 28, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

When you click on the lp extension and sales it just sits in a cycling mode. Cant click around. It works the first time you open it, but any subsequent times you are stuck! Been this way on all computers all week.

46880622
Open In ProgressSeptember 25, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

I've reloaded the new beta version and I cant get it to work on my laptop. Whenever I try to manually end something or click sales, it gets stuck cycling on the lp extension page and wont go into sales. I reinstall it and it works to load then gets stuck again.

46801722
Open In ProgressSeptember 23, 202494everything_princess@yahoo.comCatalog IssueBugyes

My auto delist feature turned off AGAIN. This has been going on for 3 weeks now. I'm going to start checking and reporting every day it turns itself off. I"m not sure why no one is getting back with me.

46711388
Open In ProgressSeptember 20, 202494everything_princess@yahoo.comCatalog IssueBugyes

My auto delist feature keeps turning off itself, it has been doing this for a few weeks now. The auto detection is fine, but I sold 7 things yesterday and when I came down to my computer this morning, they were detected, but nothing was delisted and when I checked, the auto delist was unchecked AGAIN. This is so frustrating. Even when we used to get updates it wouldn't change the settings, but something is forcing it to uncheck over and over.

46609078
Open In ProgressAugust 13, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

It would be really great if you could fix the "error" in using apostrophes and & signs in hash tags that insert the extra characters or eliminate them.

45377051
Open In ProgressAugust 12, 202494everything_princess@yahoo.comCatalog IssueBugyes

connection Wizard is NOT connecting to any of my marketplaces, and there fore my sales detectin is not working either, last sale was detected on the 9th, and I have at least 8 other things I have sold since then. Please help me! I sent in a video through my chat bubble, but I've gotten no response. I need help, Ihave shipping to do and not really wanting to do everything manually.

45319196
Open In ProgressJuly 29, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

Today, listing on etsy, I noticed my saved settings were gone. Once I reset them and restarted, they show in the settings but did not take (date, item type, who made it). I also noticed 50% of the size and weights were not copying over. And, 1/3 of them did not link. I was listing 10 in bulk, so three.

I have the most problems linking with Mercari in general but caught two on ebay today too.

44849076
Open In ProgressJuly 25, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

Here's another one that did not delete after sales detection. It also says it wasnt connected to Mercari and facebook which it was. Posh again isnt deleting.

44727723
Open In ProgressJuly 25, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

Auto delist is not working. Computer is on 24/7 and its not going at least 50% of the time. Various platforms. Mercari si not showing linked but it is linked in that the number is in the listing. Posh is not ending, it gets stuck on the list/revise screen, does not delete.

Manually check everything!!!

44721517
Open In ProgressJuly 20, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

Couple things...
Issue finder is all sorts of screwed up... not finding listed items, tally of how many in pull down menu does not reflect list, status all having issues.

Sales deletion has been working only 50% of the time. Having to recheck EVERYTHING! Including one this morning. I'm logged in, turned on and running. Opened another computer and still didnt catch it. Its been bad this whole month.

Please fix sales deletion!

44540294
Open In ProgressJuly 6, 20245029lorri.rathz@gmail.comCatalog IssueBug

Sales detection is working but 50% of the time its not removing the item from the other platforms. Its really bad since the express lister. fyi

44044947
Open In ProgressJuly 4, 20245029lorri.rathz@gmail.comCatalog IssueBug

Several things:

Yesterday I was working with Marnie (you helped her in the 411 session) she's new to LP coming from Vendoo. In doing stuff with her on zoom, every time she refreshed her catalog page it would open an item we had worked on. Very frustrating. I had never seen that. Can you please give us a clue to what's going on?

And, it did what it did to me the other day, it combined the photos of two different listings while editing. shoes and pants. I thought it was a one-off, but saw it on hers too. Then it would put "object" in the the title of the edit, but not the catalog.

Third, today ebay is not taking over the correct measurements, its defaulting to larger huge measurements list 25, 15, etc. where the items were all 12x10x2.

43983128
Open In ProgressJune 30, 20245029lorri.rathz@gmail.comCatalog IssueBug

When you update ebay, and mercari descriptions on one item, it opens up the item on etsy also.

43853907
Open In ProgressJune 23, 20245029lorri.rathz@gmail.comCatalog IssueBug

Multi-item crossposting is not loading 90% of the time (description) into ebay.

I have to hit reload. However, cant do "text only" because the size "flag" notice on the side blocks the pull down menu.

43610187
Open In ProgressJune 22, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

The keyword tags are put character's instead of apostrophe.

43584703
Open In ProgressJune 21, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

SKU LH8003 sold in 2022. However it sold again today on ebay. I was not picked up in ANY off the issue finders I've run in this year. I also found a bunch of unlinked items that are on ebay and mercari and are not being picked up. Just thought you should know.

43552180
Open In ProgressJune 19, 20245029lorri.rathz@gmail.comCatalog IssueBugyes

Ok, so lots of bugs and issues with release of 2.0....
Listing in bulk from LP of multiple items to multiple platforms (say 10 to 3) causes at least half the ebay and some mercari to be blank pics, blank desc or wrong title.
Today I find that the auto-delist has been turned off, when I never changed it. So, going back find half the items were not removed from other platforms for the last three days even though I ran issue finder yesterday.
Ran issue finder and it did not find the unlinked items that keep coming up on Mercari and ebay.
I have not been running sharing tool as my sales went way down when I did. Went back to oneshop for now.
Somethings up on ebay as sales are really off... I'm wondering if use the listing assistant would have anything to do with it as it coorolates completely with starting using that.
I LOVE the express editor. Speeds things up but the guessing in titles is not so good. Especially measurements. It would be great if the title it made was only 80 characters.

Just thought you should know.

43503528
 Display Status Status Date User ID User Select Issue type Available to troubleshoot? Description I have submitted a screen recording for review Video Screenshot Workaround or Fix Platform Entry ID Notes