Instructions

Watch How To Record Screen

1. Click "Record Screen"
2. Select to share full screen and click share
3. Click the red record button
4. **Confirm that the timer on the recorder has started counting down
5. Share an example of your issue in a different tab
6. Return to this tab and click the red button end the recording

That's it! Your recording is automatically uploaded. We will review when the ticket is submitted.

"Permission was denied. Could not get screen stream"

1. Refresh your screen to reset the screen recorder and attempt to record screen and provide permission again.

Still having an issue?

2. Refresh your screen and select the small "lock" in your URL bar → set to "Allow" on the permissions → Attempt the screen recording.

Please note that while access to the microphone is required to complete the screen recording, you do NOT have to talk or provide any audio recording.